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Terms and Conditions





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TERMS AND CONDITIONS

1. By enrollment and participation in the Silver Rewards program, members agree to be subject to the Terms and Conditions, Program Rules, regulations, policies and procedures ("Terms”) that Silver Cloud Inns and Hotels (“SCI”) may, in its sole discretion, adopt from time to time.  SCI may amend the Terms at any time without notice.  SCI has the sole discretion to interpret and apply the Terms at any time.  The Terms set forth here supersede any prior terms and conditions.

2. Silver Rewards membership and its benefits are offered at the sole discretion of SCI. SCI and its travel partners have the right to change, limit, modify or cancel the Terms, rewards, and reward levels at any time, with or without notice, even though such changes may affect the value of points already accumulated, the ability to use accumulated points, or the ability to obtain certain rewards. SCI and its travel partners may, among other things: (a) increase or decrease the number of points received for a stay or required for a reward; (b) withdraw, limit, modify, or cancel any reward; (c) add blackout dates, limit rooms available for any reward at any participating hotel, or otherwise restrict the continued availability of rewards; (d) change program benefits, travel partners, locations served by SCI or its travel partners, conditions of participation, rules for earning, redeeming, retaining, or forfeiting points, or rules governing the use of rewards; (e) change or cancel its travel partner rewards. The accumulation of points does not entitle members to any vested rights with respect to points, miles, rewards, or program benefits. In accumulating points, members may not rely upon the continued availability of any reward or reward level.

3. The accumulation of points is subject to the Silver Rewards Terms and Program Rules. Each member is responsible for reading the Silver Rewards Program Rules, e-newsletters, and account statements in order to understand his or her rights, responsibilities, and status in the program.

4. The rewards structure is subject to modification, cancellation, or limitation at SCI’s discretion, with or without notice. The number of points required to redeem any reward may be substantially increased, any reward may be withdrawn, and restrictions on any reward or its redemption may be imposed at any time.

5. SCI has the right to end the Silver Rewards program at any time. In that event, the right to earn points and redeem for rewards may end at that time, no matter the extent of member participation in the program.

6. After applying to the Silver Rewards program, a membership number will be assigned to each applicant. Upon receiving this number, an individual becomes eligible to earn Silver Rewards points.

7. Membership in Silver Rewards, including any points earned and reward certificates that may have been issued to a member, may be revoked or suspended at SCI's sole discretion at any time for any reason.

8. Silver Rewards points or rewards cannot be sold, bought or bartered.

9. An account may be closed at SCI’s sole discretion for inactivity if no points are accrued during a 24-month period. All points in the account will be forfeited at that time.

10. The terms and conditions of affiliated airline programs control the redemption and distribution of the miles earned or transferred.

11. Silver Rewards points, rewards and airline miles earned through participating in Silver Rewards may be subject to tax liability. Any tax liability, including disclosure, connected with the receipt or use of Silver Rewards points, rewards or miles is the responsibility of the member.

12. In the case of fraud or abuse involving Silver Rewards, point credit, mileage credit, reward use, or a participating hotel, SCI and its travel partners have the right to take appropriate administrative and/or legal action, and all frequent flyer miles or points and certificates earned through Silver Rewards may be forfeited and the account closed.

13. You may be provided with the ability to use usernames, passwords, or other codes or devices to gain access to restricted portions of the Silver Rewards web site ("access codes"). The content contained in such restricted areas is confidential to SCI, and is provided to you for your personal use only. We reserve the right to prohibit the use of such access codes on your behalf by third parties where we determine that such use interferes with our site's operation or results in commercial benefits for other entities to our detriment

14. Employees of SCI and their immediate families are not eligible

15. Silver Rewards is operated by Silver Cloud Inns and Hotels.

Contact Silver Rewards Department